Both the book and the doll cannot be refunded. Since the dolls are handmade, unless there is an issue with the doll or is damaged, no refunds can be made. A cancellation request has to be made prior to the actual shipment of the product for a refund. This should be done within a 12 hours of purchase. If you are unsatisfied with the product for whatever issue, please contact us and we will try to sort it out!

Depending on where we are shipping to. The product may be shipped from Canada or South Korea.